Is it safe to use my credit card on

We guarantee that every online transaction you make is 100% safe. The online transaction is made via the gateway of Audi Bank S.A.L headquartered in Beirut operated by Master Card. We accept all payments made using Visa and Master Cards.

We have taken many precautions to ensure that shopping at is safe and secure. We use the industry-standard SSL protocol (Secure Sockets Layer) to ensure that all credit card transactions are secure. The SSL system encrypts information that you submit to us via our Web site when you place an order. Encryption makes it extremely difficult for anyone to intercept information about you, your order, or your credit card information. 

How long will it take to get my order?

While placing the order, you specify the delivery date and we deliver the chosen gifts at that day.

On you are able to place orders for same day delivery, just make sure that the items you select are in-stock items and don't require to be ordered 24 hours in advance. 

All orders for in-stock merchandise, that are placed prior to 10:00 am Yerevam Time, can be shipped the same day your order is placed. The standard delivery times are 8:00 am till 7:00 pm.

How to track your order?

Once your order is authorized you will receive an email of you order details and when your order is delivered we will receive a confirmation email to let you know that your order has been delivered. If you would like to contact us in between that to get details about your order status you can call at +961 3 999473 or email us at with your full name and your order ID.

You can also contact us using Whatsapp the above number.


How to get help when needed?

For any question or help you need, do not hesitate to contact our Customer Service at +961 3 999473. You can also send us an email to

How is my privacy protected? respects and is committed to protecting your privacy. To read more, check out our privacy policy.

How to purchase from

Purchasing from can be made online, by telephone or by email. 

Online Ordering 

Ordering on is straight forward. Below are some steps to summarize the process. 

You can view our items based on their product categories, or based on the occasion you are shopping for or based on your budget. 

Once you choose the items that you wish to purchase, add them to your cart one by one. 

On the product details page, you are able to add to your shopping cart Add On items such as a Bottle of wine or Champagne, balloons, a teddy bear or a chocolate box. 

After finalizing your product selection and adding them all to your shopping cart, proceed to checkout. 

On the checkout page, if you have previously created an account, simply login and select your recipient's address and finalize your order. 

Otherwise, you have to create a new account by entering the below information:

Personal Account Information: Your Name, email, password and date of birth.

Delivery Address: Enter your recipient's name, phone number, detailed address.

Billing Information/ Invoice Address: Your name, phone number, and address.

After entering the above information, click Save and proceed to the final section.

Select delivery date, enter your card message, and write your final comments regarding the order and proceed to the payment.

Once the order is finalized and payment made, you will receive a confirmation email with all the entered information.

How to place a special order with

We can deliver all kinds of products you may need even if it’s not available in our product list. If there is a product that you cannot find on our website, please email us at and we will provide you with the product cost and availability and proceed accordingly.